Privacy Policy

Effective Date: 01.01.2025

Mira Luxe Escapes (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Who We Are

Mira Luxe Escapes is a luxury travel business based in Birmingham, UK. We specialise in bespoke travel planning, curated getaways, and luxury experiences.

If you have any questions about this policy, contact us at:
Email: hello@miraluxeescapes.com

2. Information We Collect

We may collect and process the following information:

  • Personal Information: Your name, email address, phone number, and address

  • Travel Details: Your destination preferences, dates of travel, and passport details (where required)

  • Payment Information: Processed securely through trusted third-party providers (we do not store card details)

  • Website Data: IP address, device type, browser type, and cookie data

  • Marketing Preferences: Your consent for email marketing or newsletters

3. How We Use Your Information

We use your information to:

  • Plan and manage your travel bookings

  • Respond to enquiries and provide customer support

  • Send booking confirmations and trip updates

  • Share offers, events, and travel inspiration (if you opt-in)

  • Improve website functionality and user experience

4. Sharing Your Information

We will never sell your information. We may share your data with:

  • Trusted travel partners and suppliers (hotels, airlines, concierge services)

  • Third-party service providers (such as email platforms and payment processors)

  • Legal authorities when required to comply with regulations

All third parties are GDPR-compliant and only receive the data necessary to fulfil their part of the service.

5. Your Data Rights (Under UK GDPR)

You have the right to:

  • Access or request a copy of your data

  • Correct or delete your personal information

  • Restrict or object to how we use your data

  • Withdraw marketing consent at any time

To exercise any of these rights, please contact:
hello@miraluxeescapes.com

6. Cookies & Tracking

We use cookies to:

  • Enhance your browsing experience

  • Understand how you interact with our website

  • Provide relevant offers and content

You can control or disable cookies through your browser settings at any time.

7. Data Security

We take your privacy seriously. Your personal data is stored securely using encrypted systems, and only authorised staff have access. We implement best practices to protect your data from loss, misuse, or unauthorised access.

8. Third-Party Links

Our website may contain links to other websites. Please note, we are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business or legal obligations. When we do, the updated version will be posted here with a revised "Effective Date" at the top.

10. Contact Us

For questions, feedback, or privacy-related requests, reach out to us at:
hello@miraluxeescapes.com